Hiring

Overview

Key Responsibilities

Business Support

• Manage the Founder’s calendar, meetings, and travel for business events and conferences
• Work with the Founder to develop content and materials that advertise the agency.
• Prioritize inbound communication (email, Slack, texts, DMs) and draft responses where appropriate
• Prepare meeting notes, agendas, and follow-up tasks
• Track delegated items and ensure timely completion
• Coordinate with the Operations Manager to align the Founder’s focus with team initiatives
• Handle light research, vendor communication, and purchase coordination
• Maintain confidentiality on sensitive company and client information

Personal Support

• Plan and book personal travel, family logistics, and appointments
• Manage personal errands and purchases (online orders, subscriptions, etc.)
• Keep personal calendars, reminders, and key documents organized
• Handle coordination with household vendors or service providers
• Maintain a clean boundary between personal and business data

Strategic Execution

• Anticipate needs before they arise
• Help streamline workflows and remove friction in the Founder’s day-to-day
• Support special projects that bridge personal and professional goals (e.g., events, book projects, travel logistics, content prep)
• Communicate with confidence and clarity on the Founder’s behalf when needed

Qualifications

• Proven experience as an Executive or Personal Assistant (preferably to a business owner or entrepreneur)
• Strong organizational and communication skills
• High discretion and trustworthiness
• Tech-savvy with Google Workspace, ClickUp/Asana, and CRM systems (experience with GoHighLevel a plus)
• Self-directed and solution-oriented
• Able to switch contexts rapidly between business and personal tasks

Personality Fit

• Operates with initiative and foresight — sees what’s next before it’s said
• Calm under pressure; thrives in a fast-moving environment
• Doesn’t require micromanagement
• Professional but adaptable — comfortable in both corporate and casual settings

Compensation

Onboarding Specialist 

We’re bringing on a new Onboarding Specialist to help our new clients get up and running. This position is perfect for someone who wants to get into marketing and grow into a larger role at Mammoth. Our ideal candidate loves getting to know lots of different people and a quick-paced workflow. 

You would work with clients to determine a budget, get initial campaigns running, and get them set up for long-term work with the agency. You’ll also have a role in shaping the creative initiatives for our clients. It requires learning about the client and how they operate, then figuring out how we can help them communicate effectively.

This position also interfaces with our production team by communicating what projects need to be done to achieve client goals, setting deadlines, and collaborating on an initial launch strategy. This means you’ll be proofing ads before they go out and giving our production team a clear idea of the direction and goals of the project. You’d also look out for production deadlines, making sure that projects flow through our process smoothly.

The advertising and marketing landscape is always changing so there is a lot of on-the-job training involved but we also want someone who is naturally curious about marketing. We are always implementing new tactics and platforms for our clients to keep them on the cutting edge of marketing.

DUTIES & RESPONSIBILITIES

• Onboard new clients and gather business information on new clients
• Place orders with the production team to work through onboarding lists for clients
• Track and manage client progress through the first 3 months of the client lifecycle  
• Establish a positive initial relationship with clients and help set a positive precedent for the account with the agency 
• Help handle account connections and gain access to client accounts
• Create Internal client accounts in the share drive, project management, and other platforms
• Facilitate handoff of accounts from onboarding to account management
• Maintain Client information in Agency CRM software.
• Assisting with Client Offboarding and account disconnection

SOFTWARE USED

Note: experience with these platforms is nice, but not required.

• ClickUp Project Management
• High-Level CRM
• Google Workspace
• Google Ads
• Meta Business Platforms
• Bright Local
• Ahrefs

CHARACTERISTICS WE’RE LOOKING FOR IN AN ONBOARDING SPECIALIST

• Comfortable with 1 on 1 meetings with Clients
• Can check and direct teammates when action is required for tasks.
• Follows through on tasks until completion.
• Communicate with the team on the status of tasks and projects.
• Positive attitude.
• Willingness to learn and adjust to changing environments.
• Can provide support and assistance to the Agency team if available.
• Not afraid to ask for assistance if help is needed.
• Punctual to meetings and the start of the day.
• Can take a joke, especially the kind that are written for 5-year-olds…on popsicle sticks.

Role Description:

This position is perfect for someone who loves getting into the strategy surrounding business communication through Marketing and Advertising.

You would work with clients to determine budget, create strategies across all media platforms our agency supports.  You’ll also have a role in shaping the creative initiatives for our clients. It requires learning about the client and how they operate, then figuring out how we can help them communicate effectively.

This position also interfaces with our fulfillment team by communicating what projects need to be done to achieve client goals, setting deadlines, and collaborating on a creative direction. This means you’ll be proofing ads before they go out and giving our fulfillment team a clear idea of the direction and goals of the project. You’d also look out for production deadlines, making sure that projects flow through our process smoothly.

The advertising and marketing landscape is always changing so there is a lot of on the job training involved but we also want someone who is naturally curious about marketing. We are a marketing think tank for our clients and love getting together to think and talk through ideas and strategies. We are always implementing new tactics and platforms for our clients to keep them on the cutting edge of marketing. 

What You’d be Doing:

• Work with both small businesses and larger institutions on their marketing and advertising needs.
• Schedule and attend meetings with clients to discuss their marketing goals.
• Work with the internal Mammoth Marketing creative team to brainstorm campaign ideas and set up projects.
• Present budgets and campaign plans to the client.
• Ensure that the client needs are met and check in periodically about the effectiveness of campaigns and ongoing goals.
• Create and pitch campaign ideas to potential clients for new business.
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• New duties and responsibilities can come up as the landscape of marketing evolves.

What We Are Looking For:

• A learner. We often are shifting direction and strategy for a client. Being nimble is a huge plus.
• A people person. Someone who can read the room and connect with the business owners we serve.
• Detail oriented and well organized.
• Can meet deadlines.
• Someone who enjoys creative writing.
• Can work with a crew of sometimes wooly but mostly fun Mammoth types.

JOB DESCRIPTION

Department: Branding
Role: Brand Specialist

Note: Please review our branding portfolio on our website before you apply. We are looking for designers who can curate that same format and style through their own design abilities and using contractors to fulfill illustrations. 

Overview

The primary function of this position is to create, develop and release brands to the fulfillment teams within Mammoth Marketing. This position is also responsible for interfacing with contractors and facilitating the development of brands through entities outside of the agency. This is a high touch, Client-facing role that can help nurture any brand initiatives through the Agency.

In this role, one of the most important aspects is building a strong connection with the client. It’s not just about delivering a service—it’s about truly understanding their brand vision, goals, and expectations.

We need someone who has the ability to talk to Clients and vendors directly without much oversight, report to the Account Manager at regular intervals regarding their projects, and deliver our clients a cohesive brand with accompanying examples that the Agency can use to execute the Client’s marketing objectives.

This position reports directly to Brand Supervisor.

Duties/Responsibilities
These duties will change as the agency develops but this description outlines the core responsibilities of this role within Mammoth Marketing. 

• Taking Clients through our Brand Development Process and supplying deliverables required.
• Facilitate branding meetings with Clients during the onboarding phase.
• Reporting to both Clients and Account Managers on progress according to the process developed.
• Provide feedback on the Brand Development process to administration.
• Look for opportunities where we can add value to client interactions.
• Vet contractors for usage within the Brand Development process.
• Coordinate contractors to fulfill the Brand Development process when needed.
• Communicate to administration when the Brand Development Process pipeline is full.
• Provide support to the Graphic Design department as available and needed.
• Proficiency in Adobe products. Specifically Illustrator and Photoshop.
• Other duties may be assigned as needed.

Key Performance Indicators for the Brand Department (KPI’s)

KPI’s are designed to help the Agency track progress and set goals. They will adjust over time as the Agency modifies processes and departments.

• Percentage of brand processes Adhering to timelines as outlined by the processes that this position facilitates.
• Percentage of tasks created to tasks completed with final approval of Client.
• Number of branding meetings held 
• Number of branding video ask interviews submitted
• Number of naming meetings held
• Number of brands presented to clients
• Number of brands created monthly internally 
• Number of brands created utilizing contractors 
• Number of brand presentation meetings held 
• Number of brands in revisions process